Equine & Lifestyle Concierge Services

The Eleventh Hour

Making it happen.

Welcome to a new standard in support. At The Eleventh Hour, we are your trusted right hand—behind-the-scenes problem solvers and fixers, offering elite equine and lifestyle concierge services for high-performance households and competitive equestrians.

Whether you're prepping for a five-star show, managing a busy estate, or juggling global travel, we handle the logistics so you can focus on what matters most.

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Our Expertise

Concierge Services

Every detail handled with precision and discretion, so you can focus on what truly matters.

Equine Concierge

Every detail handled—from vet visits to FEI entries—so you can focus on the ride.

Professional equestrian arena with horses and riders
  • Owner & Client Liaison
    Coordinating all communications between riders, owners, trainers, and sponsors.
  • Truck Management
    Organisation of Plating, servicing, tax, MOTs, EU certification—your lorry, always compliant.
  • Staffing Solutions
    Sourcing and vetting world-class grooms, drivers, and freelance riders.
  • Competition Admin
    Entries with FEI, BSJA, BE and more, plus ClipMyHorse account management.
  • Veterinary & Farrier Appointments
    Scheduled, tracked, and attended as needed.
  • Vaccination & Health Management
    Reminders and record-keeping, always up to date with this service.
  • Stock & Equipment Ordering
    Ensuring horses are never without essentials.
  • EU Trip Coordination
    Permits, transport, health checks, bookings—for horses and humans.

Lifestyle Concierge

From MOTs to last-minute gifts—we handle everything beyond the yard.

Elegant country estate interior
  • Car Management
    Tax, servicing, cleaning—handled with zero fuss.
  • Personal Shopping & Gifting
    Sourcing bespoke items, last-minute luxuries, and meaningful gifts.
  • Household Staffing
    Recruiting and placing trusted nannies, cleaners, chefs, and more.
  • Pet Care Oversight
    Appointments, records, sitters and wellness routines across all animals.
  • Event & Party Planning
    From intimate dinners to large-scale celebrations—start to finish.
  • Estate & Property Management
    Maintenance schedules, vendor coordination, seasonal prep.
  • Travel & Appointment Bookings
    Door-to-door logistics, private charters, personal scheduling.
  • Admin Support
    Paying bills, managing invoices, and staying on top of day-to-day life.
Rhianna Ounich, Founder of The Eleventh Hour

The Woman Behind The Eleventh Hour

With almost a decade as a 5* international show groom, Rhianna has spent most of her career running high-profile competition yards and has cultivated close, long-term relationships with elite clients across the equestrian world.

In turn earning herself a reputation for precision, professionalism, and exceptional standards, she's worked in some of the sport's most high-stakes environments. Known for nurturing trusted, long-term client relationships, Rhianna brings discretion, resourcefulness, and deep industry insight to every detail she manages.

Beyond the arena, Rhianna has carved out a reputation as a trusted multi-tasker—nanny, event manager, PA, reselling consultant, and lifestyle organiser. The Eleventh Hour is the natural evolution of her wide-ranging skill set, built for people who expect everything handled before they even ask.

Investment

Fees & Packages

Flexible support. Tailored to your life.

To mark the launch of The Eleventh Hour, we are offering a limited-time package of hours, perfect for busy clients who value efficiency and flexibility. These hours can be used across any of our equine or lifestyle services and are valid for six months from the date of purchase.

Launch Packages

10 Hours
£195

Perfect for occasional support and one-off projects

20 Hours
£390

Ideal for regular monthly assistance across services

50 Hours
£975

Comprehensive support for busy households and competition seasons

Use your hours as needed—whether it's managing horse logistics, planning travel, sourcing staff, or handling daily admin. Unused hours roll across services and can be split between clients (on request).

Coming Soon

We are currently developing subscription-based packages for clients looking for ongoing, priority support. These will include monthly retainers, VIP access, and on-call concierge hours.

Interested in becoming a founding subscriber? Let us know, and we'll keep you informed as we roll out bespoke plans.

Contact

Founder

Rhianna Ounich

Phone

07476252299

Instagram

@Eleventh_hour_concierge

Based in the UK | Service across Europe

Discreet. Reliable. Exceptional.

The Eleventh Hour – Making it happen.